Airport Inn Manchester Airport Hotels

So easy to book and alter if necessary. Have used you several times and will in the future

Great location for Manchester airport, hotel is looking very unkept and smell of damp and needs a refurbishment

Convenient for the airport parking but unfortunately hotel needs a update and a good clean and smells of damp, staff are very polite and helpful, food was ok

We had a lovely pre holiday stay.reception quick and efficient..taxi booked for morning.much better experience than other airport hotel stopovers.

We recently had the unpleasant experience of staying at this hotel.. Booked in 11th – 12th July arriving in the early hours of the morning, we were allocated Room 019 on the ground floor, the room had the following issues: The window did not close or lock, the room was grubby with sellotaped & bashed lamp shades – terrible first impression. In the morning we discovered the shower main head didn’t work and had to use the hand held hose, the bathroom was grubby and dirty looking. By this point it was 3am and pointless asking to swap rooms as I feared they would all be as bad. I have stayed in this hotel several times over the years and recommended it to others, however I will not be returning and can’t believe how shabby and unkempt it has become after becoming part of the Britannia Hotel chan. I spoke with reception on our departure and asked for a complaints form/procedure to be told you didn’t have one! The receptionist did take a note of my complaints as I spoke with her the maintenance man was also present – he proceeded to question everything I said! He stated the showers did work but they had several complaints about them – why not do something about this then? This was a disappointing end to our holiday to spend our final night in a grubby unkempt hotel and to be dismissed by the staff. I have made a complaint to the hotel - still awaiting a reply.

The hotel wad comfortable but the taxi service to the airport was expensive for a short journey also getting taxi back was difficult as they didn’t answer when they did was told half an hour wait. Will be using other hotel in future who have their own private bus.

Rather chaotic staff unaware of processes but just a bed for me .

Great experience

Spot on even during difficult times

I have stayed at this hotel many many time before when travelling from manchester airport, but I am sorry to say that I was very disappointed this time round, the bathroom was dirty with urine on the door and floor when we entered, the kettle had a crack in it so when it boiled the crack expanded the kettle to which boiling water leak ed out and the floor where I stepped out of the bed was all uneven and the breakfast offerrings where very poor, I understand that things would be different during these uncertain times but breakfast was so disappointing with cereal or a bacon/sausage very poor sandwich with a drink certainly was not value for the money u paid extra for breakfast, the taxi the hotel order for us travelling to the airport (club cars) was great however travelling back to hotel from airport was not good at all, the driver was rude, kept telling us her was there waiting for us when he wasn't, after calling him many times to try and find him he just kept hanging up on us club cars again, so after a 1hr wait in the end we ended up getting a taxi from street cars from outside the terminal , this experience has really made me question to if I would stay again (sorry)

Hotel and parking was fine for our needs, Have used it on several occasions. However the transfers shuttle offered, and we paid for was complete nightmare. transfer to airport is fine, on return trying to find this service was a real issue. Failed to locate this shuttle. In frustration hired a taxi at a cost of £18 .

Very small, noisy and uncomfortable bed, requested early call that came late, although reasonably priced still appeared expensive would not go there again. Good part was the transfer to airport and back

Small but clean and suitable room for the night, less than 10 minutes transfer to terminal. Parking included for 10 nights, will use again.

Very very dirty. I have never stayed in such a dirty place. Over 20 cobwebs in bedroom alone with dead insects sat about on tops. The electric radiator was plugged in as it was a cold room and was thick with dirt and dust. Bathroom has no heating at all so was freezing cold. Needs a deep clean. Matteress was thin and lumpy. Squeaky bed when just sitting on it.

All was great, till the fire alarm went off at 1am. Only to find out this happens a lot due to smokers. If this is the case they should be banned from using your hotels again. Other than that everything was good.

Staff lovely n friendly. Room clean and tidy . Upstairs room. Bar service bit slow had to bang bar for service . Food was nice. On return late at night put in downstairs room. Wasnt clean and got moved. Breakfast in morning cooked and brougt on plate so you didnt really have a choice.

I nearly always use FHR and have always found them very knowledgeable and efficient. This time I had difficulty getting confirmation emails after booking on the phone as the site was down online. I had to call a few times to get it, but we got there in the end and everything went fine thank you. I will use them again as they sorted out the problem in a friendly polite service.

Perfect as always

Having a problem with the parking company (Privateeye) For a 2 hour period they said that I had not paid for parking.

Bit worn but good value for money. Clean room, food fine and extremely helpful staff. Taxis punctual on departure and return and much, much cheaper than black cabs. We would use this hotel again and recommend it as a pleasant and economical way to stay near the airport. The area is pleasant for a gentle walk if you arrive early and fab for plane spotters.

Nice hotel with onsite parking. Restaurant was good with a nice choice of meals. Some bits of Hotel need updating.

Receptionist at Inn was extremely helpful. I hadn’t informed them I had mobility problems but she changed our room organised taxis and sorted our return room. Hotel a bit warn but this is reflected in good prices. Food and drink reasonably priced and fair quality. If you want airport parking/hotel room at budget prices this is for you.

The hotel was absolutely disgusting, the windows had been left open with the lights on so they were lots of flies and midges in the room. It was also really dirty, you could get a showers or bath as the taps were broken. We left the car for 14nights too whilst on holiday and someone had tried to break into it! We have complained to Britannia who haven’t even acknowledge this.

Two small windows in family room. One did not open and the air con didn’t work. It was a very hot and stuffy night. Also one towel in bathroom dirty. Would not return to this hotel. Did not complain as we didn’t realise the window and the air con untill about midnight and did not want to up our children as they had to get up at 5am that when we realise the towel