Park Giant Meet & Greet - T2, T3, T5 only

Excellent and flexible service. My inbound flight was cancelled so was delayed by about 48 hours but this was not an issue with the parking arrangements. My car was still delivered on time on the rescheduled day and it was very easy to reschedule.

Very Professional - good communication

It worked like clockwork.

Excellent as always

Slow to collect the car and slow to return, despite following the instructions. No presence at the airport, it’s all done by phone. I didn’t know this and would be reluctant to book again due to this alone. On drop off we had to wait 20 mins for collection and on the return (which is not what you need after a long overnight flight), we had to wait nearly and hour between the first ‘I’ve just landed’ call and the actual drop off. The car was only 3 miles away (it was airtagged) and they had our eta and flight details so unsure why it took so line. We think there might have been some damage to the car but the drop off pictures weren’t as clear as they might have been and so therefore we can’t take it any further.

It all went well,and no problems were encountered.

Everything went to plan and picked my xar up within 10mins of getting to the return car park

Very good service, just a couple of phone calls on the way down to Heathrow, and as you can imagine, had traffic on the M25 and was running around 35 minutes late. No problem at all for them, as soon as we got to terminal 3 they were there. Very polite, and we walked straight to the lift for departures. On the way back again, couple of phone calls and they were there as soon as we got out of the lift. Car was clean. No problems at all, they validated the ticket and we were on our way back, excellent service.

Always a quandary, when you hand your car over to an unknown person, but this worked well. The car was delivered back after a few minutes wait. The whole experience was not as unnerving as I imagined!

The drop off part of this could be improved. It was very difficult to identify who to hand over the car to. The name of the Company on the order was not the same as the name of the Company on the driver's jacket. We had to ask a number of drivers before we found the right one. Pick up was good.

Brilliant service as always

Very efficient On time

Excellent service 👍

First time using a meet and greet service and would definitely use this company again. So helpful even when we arrived at the wrong level of the car park the driver came to find us and take the car, excellent service.

All worked as planned

Meet and greet worked well, communication was good, we were phoned on the way to confirm our eta. Airport parking can often be confusing with too many lanes/barriers to choose, but directions worked well and we arrived in the right bay. On collection we phoned when we landed, then again after luggage collection (which was delayed due to a missing item) car was there within 20 mins, so all good.

Excellent! Will Highly Recommend.

We have used FHR parking for many years at different airports and have always had excellent service Again we had very good service from your team both drivers on delivery and picking up our vehicle for meet and greet at Terminal 4 Heathrow airport. Unfortunately I cannot say the same for the state of our car it was in a disgusting state looked like it had been in a ploughed field mud up to the wheel arches . We did comment to the driver and he said to feedback our concerns . On checking the weather there has not been very much rain when we were away so not sure how it got in this state .perhaps you can advise

All on time. Great meet and greet.

All good - prompt & efficient service for pick-up and return of the vehicle

Car was promptly taken from us when we arrived at LHR T3, having phoned 30 mins ahead. On our return to LHR we called when we landed as instructed and called again when we had collected our baggage. The car was waiting for us when we got to the collection point in the short stay car park. A very efficient service. Would recommend.

We were promised 20 minutes collection form our second call and it ended being half an hour late - we had to keep chasing, but 50 minutes from clearing customs is simply not acceptable and communication was poor.

We received a very good service both with drop off and collection. The car was returned in excellent time and we didn’t need to wait for longer than a few minutes.

quite disappointed when I arrived, as I nearly lost my flight. staff were not very helpful at all by the phone, and they didn't reply when I called them back plus very rude. I arrived 1 hour later than expected because of the lack of indications for directions etc... luckily, I had enough time to do the check in and the staff from the airline allowed me to do things quicker when arriving to the queue. no problems on my way back after landing.

Good service.